Activate patients and caregivers to propel your brand forward

Propel Health Patient Experience facilitates authentic and sustained engagement with patients, caregivers, and advocacy groups.

OUR APPROACH

helps you to:

Build trusted relationships and community

Educate on disease state and treatment options

Foster treatment adherence

Inspire and spark action

Enhance manufacturer and brand reputation

Data-driven

Engagement solutions

at every stage of the patient journey

We believe all strategies and tactics should be based on deep insights and data. Our patient journey mapping—informed by clinical data, behavioral literature, market research, social media listening, and firsthand interviews—serves to identify key insights and unmet needs.

Utilizing what we learn through journey mapping, we then build patient engagement programs to address those unmet needs and help manufacturers meet their brand objectives.

90%of consumers

say authenticity is important when deciding which brands they like and support¹

Effective ways to activate patients and caregivers for healthcare brands

We create safe spaces for vulnerability and true connection among patients and caregivers, where empathy and humanity shine through.

Private forums where patients and caregiver advisors share insights based on their lived experience with a disease

Customized partnership to enhance patient education, expand access to treatments, and address health disparities and other unmet needs

Collaboration with patients and caregivers to co-create patient-focused marketing and social media content (eg, videos, posts, blogs, webinars, and podcasts)

Insight-driven patient journey mapping and patient experience design strategy across all phases, including pre-launch, launch, and post-launch

Coordinated peer-to-peer conversations utilizing regulatory-approved discussion guides to foster trust and shared learnings

Authentic, compliant patient storytelling delivered in-person or at virtual events supportive of brand objectives

White-glove

Patient relationship

Management

Our experienced team manages patient and caregiver relationships to ensure regulatory requirements are met and customer expectations are exceeded. Our tailored approach is calibrated based on your preferences.

We offer comprehensive patient engagement services, including:

Customized co-created story development

Seamless program planning, participant training, and omnichannel promotion

Event execution, payments, and analytics

Ongoing relationship management and communications

Compliant recruitment, assessment, contracting, and data storage

Customized co-created story development

Seamless program planning, participant training, and omnichannel promotion

Event execution, payments, and analytics

Ongoing relationship management and communications

Compliant recruitment, assessment, contracting, and data storage

Supported by the strength of a full-service network

The capabilities of Propel Health Patient Experience are backed by the Propel Health network of companies.

CONTACT US

for customized patient engagement solutions

Whether you’re launching a new treatment or expanding access to existing therapies, we’ll help you create personalized, patient-centered experiences that drive meaningful results.